Privacy Policy
Last Update: April 16, 2024
Groupe Pelco Inc. is committed to protecting the confidentiality and security of your personal information.
This policy concerns you. It describes how we collect, use, and disclose your personal information. It also explains how you can request access to, or correction of, your information when necessary.
When you provide us with personal information through our websites after reviewing this policy, you consent to its use and disclosure as described.
When visiting our websites, you have the option to accept all cookies, accept only some, or refuse all.
What is "personal information"?
"Personal information" refers to any information about an individual that can directly or indirectly identify them, such as a name, residential address, online tracking identifier like an IP address, or one or more specific characteristics relating to their identity.
How do we collect your personal information?
We collect your personal information when you:
Visit our websites
Enter information on our websites
Subscribe to a newsletter
Contact us via form, phone, email, or social media
Post content on our social media accounts
What information do we collect and why?
We only collect personal information necessary to provide our products and services. In some cases, we may ask for your positive consent before collecting it. Thus, we may collect the following information:
Biographical Information
Which ones?
Name
Email address
Mailing address
Phone number
Information available in a CV
Why?
Provide the services and information you request regarding products and services
Respond to comments and questions
Provide support to website users
Communicate with you
Usage Information
Which ones?
Login address (IP)
Information about your device
Date, time, and duration of your visits
Pages viewed
Browsing preferences
Why?
Operate, maintain, improve, and offer all features of the website
Understand and analyze usage trends and user preferences
Create new products, services, and features
In general...
Sometimes, we need to use your personal information to:
Fulfill our legal obligations
Prevent cyber threats and fraud
Respond to requests, warrants, and court orders from courts and other agencies
Protect your rights and interests as well as ours
Collaborate in legal proceedings or investigations
To whom do we disclose your personal information?
In certain circumstances, we engage suppliers to assist us in serving you. Before disclosing your personal information to them, we take reasonable steps to ensure they commit to respecting this policy. We may disclose your personal information to suppliers who assist us in the following categories:
Technological Service Providers
We use technology providers to provide, host, and maintain our website and online services. For example, the service provider hosting the website and performing website maintenance services may potentially access personal information of users as part of specific service execution under confidentiality obligations.
Communication Service Providers
We use third-party service providers to assist with managing the promotion of our products and communications.
Analytics and Performance Service Providers
We engage third-party service providers to monitor and analyze the use of our website. For example, we use providers offering audience analytics tools or measurement reports on individuals who view ads or conduct online searches based on preferences, interests, demographic parameters, or geographical areas, to target similar audiences for advertising purposes.
Social Media Platforms
When you interact with our social media accounts, data about you may be shared with social media providers. When you share our content through social media pseudonyms on our website, these social media platforms are also responsible for your personal information and may use it for other purposes, so please refer to their privacy policies displayed on their respective domains.
Professional Advisors
We may disclose your personal information to our legal, financial, accounting, or other consultants as necessary to operate our business and comply with applicable laws.
Police and Government Agencies
We may receive requests from the police or other government authorities to access your personal information. We verify the legitimacy of the request before responding.
In the event of a significant change in our business structure, we may disclose personal information about you to the other party to complete that business transaction.
Do we use cookies and other automated technologies?
Cookies, commonly referred to as "cookies," are information transmitted and stored on your device to identify it or your customer account. They allow us, for example, to operate our websites, enhance security, fix bugs, perform usage analyses, and tailor our content to better meet your tastes and habits.
Specifically, our websites may use the following technologies:
Essential
These cookies are necessary for the proper functioning of our sites. They enable essential services and features, including service continuity and security. Therefore, they cannot be disabled.
Analysis and Statistics
These cookies generate anonymous data on the number of visits and how visitors use our sites and applications. This data helps us improve our services and the visitor experience on our sites and applications.
Advertising
These cookies allow us and our partners to recommend more relevant products and services to you and display advertisements, including on other sites, that take into account your browsing preferences and habits. This is what is referred to as interest-based advertising. Please note that if they remain disabled, the number of ads will not decrease, but they will be less relevant to you.
To change your cookie preferences, visit here.
Where are your information hosted?
We host your personal information in Quebec, Canada. However, our service providers may be located elsewhere in the world and thus host your personal information in another jurisdiction to provide their respective services. Therefore, they are subject to the laws of the country or state where they are located and may be subject to disclosure to governments, courts, or law enforcement or regulatory agencies in that location. However, before disclosing your personal information to a third party outside Quebec, we take reasonable steps to ensure that the information will be as protected as if it were in Quebec.
Our practices regarding your personal information are at all times governed by this policy and applicable laws on personal information protection.
How long do we retain your personal information?
We will retain your personal information for as long as necessary for the purposes described in this policy, to comply with our legal obligations, settle disputes, and conclude agreements with our clients or partners.
We delete obsolete or unnecessary personal information, for example, if you inform us that you permanently cease using our services. You can request rectification or deletion of information at any time, learn more in the "What are your rights" section.
How do we protect your personal information?
Measures
We implement reasonable security procedures and measures to ensure the protection of personal information under our control.
For example, only authorized personnel have access to physical and electronic records containing personal information. Personal information stored electronically will be adequately protected by security measures and passwords and will only be accessible to staff members who need access to perform their duties.
Disclaimer
However, no security measure is absolute or entirely guaranteed. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of the information you provided to us has been compromised), please contact us immediately at the address provided in the "How to reach us" section.
When does this policy not apply?
This policy does not apply to websites operated by third parties over which we have no control. If you follow a link to a third-party site (e.g., to register for an event), the privacy policy of that third-party site will apply. We are not responsible for their privacy policies, procedures, or practices regarding personal information protection. We encourage you to review these policies before submitting personal information to these third-party sites.
What are your rights regarding personal information?
To exercise your rights, write to us at: rprp@constructionpelco.ca (see the How to reach us section). We may ask you for identification to ensure that it is indeed you.
Access, Deletion, and Rectification
You can access the personal information we hold about you and, if applicable, request corrections, as permitted or required by law. You can also request the deletion of outdated or unjustified information or provide written comments.
However, to ensure that the personal information we hold about you is accurate and up-to-date, please inform us promptly of any changes.
Withdrawal of your consent
You can also withdraw your consent to the use and disclosure of the personal information collected. However, we may no longer be able to offer you certain products or services.
How to reach us?
For any questions or comments about this policy or the protection of your personal information, please contact our Privacy Officer at the following coordinates:
Privacy Officer
Address: 545 3rd Avenue, Saint-Romuald, QC G6W 5M6
Email: rprp@constructionpelco.ca
Our Privacy Officer is responsible for responding to access or rectification requests, information, and any complaints you may have regarding our practices concerning your personal information.
Will we update this policy?
This policy is effective as of the update date at the top of this page. We may modify or update this policy from time to time.